Coronavirus (COVID-19) Update:


Please note: Due to measures we are taking to address the impact from the coronavirus outbreak, we are currently operating with a smaller, core team and slightly shorter opening hours (Monday - Friday, 9am - 5pm UK time).

If you would like to submit a cancellation request please email


If you are travelling to London and/or Paris, please carefully check the latest official government guidance and restrictions before travelling.

You can find links to the relevant government websites below as well as the World Health Organisation for the latest global guidance:

United Kingdom
Coronavirus information

Coronavirus information

World Health Organization (WHO)
Coronavirus information

Cleaning Procedures

Cleaning Procedures

With well-established processes and procedures, we are well-equipped to respond to the unique challenges presented by Coronavirus (COVID-19).

Cancellation Policy

Full refund (less 3% processing fee) when cancelling at least 5 days before arrival, 50% refund if cancelling less than 5 days before arrival.

Have a Question?

If you have any questions prior to booking or regarding a booking already made, our dedicated team are here to answer them.

Last updated: April 21 2021