HOSTS
Frequently asked questions
HOSTS
Frequently asked questions
Joining Veeve
Joining Veeve
Why short-let your property with Veeve?
We know there are many options for homeowners looking to rent their property short-term, and we’re committed to providing great value with our full management service. When you work with Veeve, you’ll benefit from: Experience & Expertise: Over 15 years in the business: We know the short-term rental market inside and out, and we’ve seen many others come and go. You’ll benefit from what we’ve learned over the years. Specialisation: Focused on real homes: Whether it’s your second home or primary residence, we treat your property with care. We tailor our approach to home preparation and guest vetting, ensuring it’s a great fit for you. Personal Approach: Caring team: Our team is dedicated to your hosting experience. Many of us have been here for years, and you’ll have a dedicated account manager to guide you every step of the way. High Standards: Exacting standards: We ask a lot from you and your home, but we also expect the best from ourselves. From cleanliness to guest management, we are committed to delivering top-tier service. What's Included: Dedicated account management team Access to our sales team & exclusive corporate partner bookings Extensive marketing across multiple platforms Professional photoshoot and listing (contribution may apply) Online account to manage bookings and availability Complimentary Towergate insurance Cleaning, quality checks, and guest amenities (bedding, toiletries, etc.) We hope this gives you a clear idea of how we can help. If you’d like to learn more, feel free to reach out.
Where will my property be marketed?
How do I apply to list my home with Veeve?
What permissions do I need to list my property with Veeve?
Why short-let your property with Veeve?
We know there are many options for homeowners looking to rent their property short-term, and we’re committed to providing great value with our full management service. When you work with Veeve, you’ll benefit from: Experience & Expertise: Over 15 years in the business: We know the short-term rental market inside and out, and we’ve seen many others come and go. You’ll benefit from what we’ve learned over the years. Specialisation: Focused on real homes: Whether it’s your second home or primary residence, we treat your property with care. We tailor our approach to home preparation and guest vetting, ensuring it’s a great fit for you. Personal Approach: Caring team: Our team is dedicated to your hosting experience. Many of us have been here for years, and you’ll have a dedicated account manager to guide you every step of the way. High Standards: Exacting standards: We ask a lot from you and your home, but we also expect the best from ourselves. From cleanliness to guest management, we are committed to delivering top-tier service. What's Included: Dedicated account management team Access to our sales team & exclusive corporate partner bookings Extensive marketing across multiple platforms Professional photoshoot and listing (contribution may apply) Online account to manage bookings and availability Complimentary Towergate insurance Cleaning, quality checks, and guest amenities (bedding, toiletries, etc.) We hope this gives you a clear idea of how we can help. If you’d like to learn more, feel free to reach out.
Where will my property be marketed?
How do I apply to list my home with Veeve?
What permissions do I need to list my property with Veeve?
Why short-let your property with Veeve?
We know there are many options for homeowners looking to rent their property short-term, and we’re committed to providing great value with our full management service. When you work with Veeve, you’ll benefit from: Experience & Expertise: Over 15 years in the business: We know the short-term rental market inside and out, and we’ve seen many others come and go. You’ll benefit from what we’ve learned over the years. Specialisation: Focused on real homes: Whether it’s your second home or primary residence, we treat your property with care. We tailor our approach to home preparation and guest vetting, ensuring it’s a great fit for you. Personal Approach: Caring team: Our team is dedicated to your hosting experience. Many of us have been here for years, and you’ll have a dedicated account manager to guide you every step of the way. High Standards: Exacting standards: We ask a lot from you and your home, but we also expect the best from ourselves. From cleanliness to guest management, we are committed to delivering top-tier service. What's Included: Dedicated account management team Access to our sales team & exclusive corporate partner bookings Extensive marketing across multiple platforms Professional photoshoot and listing (contribution may apply) Online account to manage bookings and availability Complimentary Towergate insurance Cleaning, quality checks, and guest amenities (bedding, toiletries, etc.) We hope this gives you a clear idea of how we can help. If you’d like to learn more, feel free to reach out.
Where will my property be marketed?
How do I apply to list my home with Veeve?
What permissions do I need to list my property with Veeve?
Calendar and availability
Calendar and availability
How will you know the dates my property is available?
What does 'on request' mean? For periods your property is described as 'on request' (orange on your availability calendar), we will contact you to offer you a booking before confirming it. This is most useful when you are '95% sure' your home will be available for a given period but you still require, or prefer, for us to double check with you first. If you do use the 'on request' feature, please make sure that you respond to enquiries as quickly as possible; often there is a very short window in which to respond to a booking request, and we would not want you to miss out. 💡Did you know that if your property has instant-book availability, it is much more likely to be booked? This is because most booking platforms will only show instant book properties, plus you will be prioritised by our Guest Sales team.
How will you know the dates my property is available?
What does 'on request' mean? For periods your property is described as 'on request' (orange on your availability calendar), we will contact you to offer you a booking before confirming it. This is most useful when you are '95% sure' your home will be available for a given period but you still require, or prefer, for us to double check with you first. If you do use the 'on request' feature, please make sure that you respond to enquiries as quickly as possible; often there is a very short window in which to respond to a booking request, and we would not want you to miss out. 💡Did you know that if your property has instant-book availability, it is much more likely to be booked? This is because most booking platforms will only show instant book properties, plus you will be prioritised by our Guest Sales team.
How will you know the dates my property is available?
What does 'on request' mean? For periods your property is described as 'on request' (orange on your availability calendar), we will contact you to offer you a booking before confirming it. This is most useful when you are '95% sure' your home will be available for a given period but you still require, or prefer, for us to double check with you first. If you do use the 'on request' feature, please make sure that you respond to enquiries as quickly as possible; often there is a very short window in which to respond to a booking request, and we would not want you to miss out. 💡Did you know that if your property has instant-book availability, it is much more likely to be booked? This is because most booking platforms will only show instant book properties, plus you will be prioritised by our Guest Sales team.
What does 'on request' mean?
What does 'on request' mean?
What does 'on request' mean?
Payments
Payments
When will I get paid for my booking?
When will I get paid for my booking?
When will I get paid for my booking?
General
General
Responsible hosting
Renting out your home with Veeve is a great way to generate income — but it’s important to stay on top of requirements. Here’s a quick guide to help you navigate key obligations for short-term rentals in London. Planning Permission (90-Day Rule): If your property is in London, you’re allowed to rent it out for up to 90 nights per calendar year without needing planning permission. Going beyond this limit could require consent from your local council. Safety Regulations: Hosts must ensure their homes meet safety standards. This includes: Smoke and Carbon Monoxide Alarms: Installed on every floor where guests stay. Gas Safety Check: An annual gas safety certificate from a registered Gas Safe engineer is required. Electrical Safety: Ensure wiring and appliances are safe, with PAT testing recommended for portable items. Furniture Fire Safety: Any furniture or furnishings provided must meet fire safety regulations. Insurance Coverage: Standard home insurance may not cover short-term lets. We recommend informing your provider or securing specialist short-let insurance to cover liability, accidental damage, and any unexpected issues. Leasehold and Building Permissions: If your property is leasehold, check your lease agreement — some prohibit short-term letting. Likewise, flats or properties in managed buildings may require approval from the building’s freeholder or management company. Respecting Neighbours: To avoid complaints or potential council action, it’s vital to remind guests to respect neighbours, keep noise levels down, and follow any building rules.
Responsible hosting
Renting out your home with Veeve is a great way to generate income — but it’s important to stay on top of requirements. Here’s a quick guide to help you navigate key obligations for short-term rentals in London. Planning Permission (90-Day Rule): If your property is in London, you’re allowed to rent it out for up to 90 nights per calendar year without needing planning permission. Going beyond this limit could require consent from your local council. Safety Regulations: Hosts must ensure their homes meet safety standards. This includes: Smoke and Carbon Monoxide Alarms: Installed on every floor where guests stay. Gas Safety Check: An annual gas safety certificate from a registered Gas Safe engineer is required. Electrical Safety: Ensure wiring and appliances are safe, with PAT testing recommended for portable items. Furniture Fire Safety: Any furniture or furnishings provided must meet fire safety regulations. Insurance Coverage: Standard home insurance may not cover short-term lets. We recommend informing your provider or securing specialist short-let insurance to cover liability, accidental damage, and any unexpected issues. Leasehold and Building Permissions: If your property is leasehold, check your lease agreement — some prohibit short-term letting. Likewise, flats or properties in managed buildings may require approval from the building’s freeholder or management company. Respecting Neighbours: To avoid complaints or potential council action, it’s vital to remind guests to respect neighbours, keep noise levels down, and follow any building rules.
Responsible hosting
Renting out your home with Veeve is a great way to generate income — but it’s important to stay on top of requirements. Here’s a quick guide to help you navigate key obligations for short-term rentals in London. Planning Permission (90-Day Rule): If your property is in London, you’re allowed to rent it out for up to 90 nights per calendar year without needing planning permission. Going beyond this limit could require consent from your local council. Safety Regulations: Hosts must ensure their homes meet safety standards. This includes: Smoke and Carbon Monoxide Alarms: Installed on every floor where guests stay. Gas Safety Check: An annual gas safety certificate from a registered Gas Safe engineer is required. Electrical Safety: Ensure wiring and appliances are safe, with PAT testing recommended for portable items. Furniture Fire Safety: Any furniture or furnishings provided must meet fire safety regulations. Insurance Coverage: Standard home insurance may not cover short-term lets. We recommend informing your provider or securing specialist short-let insurance to cover liability, accidental damage, and any unexpected issues. Leasehold and Building Permissions: If your property is leasehold, check your lease agreement — some prohibit short-term letting. Likewise, flats or properties in managed buildings may require approval from the building’s freeholder or management company. Respecting Neighbours: To avoid complaints or potential council action, it’s vital to remind guests to respect neighbours, keep noise levels down, and follow any building rules.
What is the "90 Night Rule"?
What is the "90 Night Rule"?
What is the "90 Night Rule"?
What should I do if my property has changed?
What should I do if my property has changed?
What should I do if my property has changed?
How do we vet guests?
How do we vet guests?
How do we vet guests?
Still have a question?
Our team is ready to assist you with anything you need.