Coronavirus (COVID-19) Policy - Host Bookings

HOST BOOKINGS

What happens if Host submits a cancellation request:

We understand the need for additional flexibility during this period of unprecedented uncertainty and, as such, in the event you are unable to honour a guest booking because you are prevented from doing so due to Government public health measures linked directly to the coronavirus, and provided you have notified Veeve no less than 7 days before the guest check-in date, the usual penalties will be not be applied by Veeve.

Please contact hosts@veeve.com to find out more.

What happens if Guest submits a cancellation request:

• In the case of guest cancellations directly relating to COVID-19, no host payment will be due; however,

• We will communicate the cancellation to you immediately, re-open the dates on your calendar and use reasonable endeavours to find an alternative Booking to fill those dates.



Last Updated: 9th July 2020